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Words That Need To Be Eliminated From Our Treatment Language

How we choose to language is integral and often communicates more than what is intended. If you are an advocate of the phrase “It’s not what you say, but how you say it”, you likely are a firm believer in the importance of language.  For professionals, clinicians and parents, we often teach or practice lessons of our language to others or impart it to children and adolescents.  Speaking kindly to others and avoiding words that we may later regret are integral lessons in communication that are important to adopt.  In the educational, behavioral health and addiction fields of practice, clinicians and teachers often find kinder, gentler tones to describe disorders, behaviors and interactions because semantics are important and it is integral to have relationships with colleagues, students and patients that keep them engaged in their treatment and academics and feeling heard, respected and understood.

In the treatment community, behavioral health professionals have diligently worked to ensure that words are behaviorally defined and absent of stigma, which can contribute to experiences of feeling marginalized as a patient or even a level of inequity in the patient/practitioner relationship.  The lay community has certainly noticed as well, and words like ‘crazy’ and ‘druggie’ are viewed as the inconsiderate as they are and reflect poorly on the person that is leveraging such judgemental terms.  As the treatment community continues to strive to better define our language, and thus, diagnoses, symptoms and behaviors, we have also reached a time to strike a few other antiquated terms from our clinical language that would continue to destigmatize the important clinical work we provide.  Here are some proposed words and phrases that have managed to hit their expiration date…

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“Client” – The word ‘patient’ is used to describe someone receiving treatment for a pathology that needs clinical care.  Formally, patient is defined as ‘a person receiving or registered to receive medical treatment’.  A client is defined as ‘a person or organization using the services of a lawyer or other professional person or company’.  So how did the psychiatric and addiction community begin using the word ‘client’ to describe a person seeking medical treatment?  The short answer?  Stigma.  The medical community describes their patients as just that. A person seeking treatment for leukemia is not a ‘cancer client’ nor is a transplant patient a ‘client receiving a new heart’.  They are patients because of their pathology and their willingness and strength to engage in treatment which is celebrated by their status as a patient receiving care for their pathology.  We should not denigrate our patients by hiding behind euphemisms such as ‘client’ or ‘individual’ and communicate shame in their mental health or addictive disorder.


“Enabling/Enabler” – Again, if we were to rely on the actual definition, we would be casting blame on the ‘enabler’ as giving the patient the authority to engage in an unwanted behavior.  It simultaneously takes the control for changing an unwanted behavior away from the patient and gives an inflated sense of power (and implied control) over the behavior to another person.  If that were true, once an ‘enabling’ person stopped contributing to another person’s behavior, then the behavior would stop.  It is full of pretense, a perceived control, and judgment.  Let’s work toward behaviorally defining what is happening and avoid harsh judgment around the intention.  Most behavior that is defined as ‘enabling’ should be defined as the desire for someone to reinforce behavior with negative consequences with really good intentions and a lack of awareness.  Practitioners often see people in families and relationships working in a diligent manner to help a family member or friend and often, they have been reinforced to do so without bad consequences.  As a behavior becomes more acute and pathological, family members continue to find themselves reinforcing the same behavior in spite of it becoming problematic.  Rather than casting blame and hoping that someone can bring awareness to their unintended reinforcement, let’s work toward defining the behavior and helping them understand how to find a more effective role as a support in a patient’s recovery.

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“Rock Bottom” – If ‘rock bottom’ would announce itself as a certainty that things would never, ever get any worse, the phrase could be celebrated as a useful treatment term.  Unfortunately, as we all know, what is ‘rock bottom’ one day can often be ‘topped’ (or bottomed?) the following week with behavior or symptomatology that is more concerning and acute.  When we are treating patients that are implicitly at risk for relapse, the utility of labeling a behavior or situation as ‘incapable of getting any worse’ seems counterintuitive.  A lot of people have another relapse left- but unfortunately, everyone doesn’t have another recovery.  That may be the only accurate usage of the ‘rock bottom’ verbiage.


Using a disorder to describe a person – Again, when we think of traditional medicine, patients are not labeled as an ‘insuliner’ or ‘melanoma-ey’.  Yet, when we are working in behavioral health and addiction circles, we hear patients described as “so borderline”, “addict” or a “cutter” and more.  Let’s put some space between the person and their disorder or behavior in the same way we would with any other diagnoses because everyone is, first and foremost, a person who is receiving treatment for or suffering with the diagnosis for which treaters can provide compassionate treatment…..and language.

Words That Need To Be Eliminated From Our Treatment Language

Jim Holsomback

Jim Holsomback (MA; ABT) is the director of clinical outreach for McLean Hospital in Boston, Massachusetts and program director for Triad Adolescent Services, located in Lexington, Massachusetts. He has more than 20 years of experience working with adolescents and families struggling with anxiety, depression, substance use disorders and self-injury. Jim has a vast amount of experience teaching and supporting families struggling to identify ways to establish effective family systems as well as presenting in regional and national trainings and conferences on topics such as contingency management, digital and substance dependence and supporting parents of preteens and adolescents struggling with self-harm & suicidality.

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APA Reference
, . (2019). Words That Need To Be Eliminated From Our Treatment Language. Psych Central. Retrieved on July 14, 2020, from


Last updated: 16 Oct 2019
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