I read an interesting article the other day that supposedly had nothing to do with mentoring.
Only to me, it did.
This particular post was about marketing to customers, and how important it is in the making of happy customers to be able to tell the difference between what we think the customer needs versus what the customer is demanding.
Upon first read, I found myself scratching my head and thinking, “huh?”
But then, as I read through it again and tried to apply it to what I have learned as first a mentee, and later a mentor as well, it began to click.
As I share in my book, Beating Ana, over the years mentees have often written to me, begging to know the “secret” for achieving recovery.