2 thoughts on “The 4 Steps to an Effective Apology

  • June 15, 2016 at 10:46 pm

    Thank you for the insight . Tough stuff- and all in one post.

    Reply
  • June 17, 2016 at 7:56 am

    Well written-a great article. Apologies are very hard for some to make. Hopefully this will encourage people to ‘man up’ and own their mistakes. It can mean so much to the person who’s been hurt.

    Reply
 

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