This past weekend, I had a customer service experience with a manager so appalling that the assistant manager felt the need to step in and say apologetically (and by way of explanation), “She’s had a really rough night.” My husband said later, only half-jokingly, “Doesn’t that manager know you reserve that stuff for those closest to you?”
Now that the holiday season is in full swing, a lot of people are feeling the stress. So much to get done, and the sense that it’s supposed to look effortless, coupled with the belief that we should be happy and grateful for our bounties. That often leads to irritability, and who’s the lucky beneficiary of that? Those closest to us.